Help & Support

Everything you need to know about Daily Standup Bot

Getting Started
Common questions about getting started

How do I accept my team invitation?

When you receive an invitation email, click the invitation link and complete the signup form with your name and password. You'll automatically be added to your assigned team and can start submitting standups immediately.

What are the different user roles?

There are three roles: Staff (submit standups and view team submissions), PM (manage specific teams, view team analytics), and CEO (manage all teams, access company-wide reports and analytics).

How do I submit my first standup?

Navigate to the 'Submit Standup' page from your dashboard, or use the '/startstandup' command in Slack. Answer each question step by step and submit when complete.

Can I edit my standup after submission?

Yes, you can edit your standup for up to 2 hours after submission. After that time, the standup becomes locked and cannot be modified.

Daily Standups
Common questions about daily standups

How do I submit a standup via Slack?

Use the '/startstandup' command in Slack, or wait for your daily reminder. The bot will guide you through each question in a direct message conversation.

What happens if I miss a standup?

Missed standups are tracked in your analytics. Administrators can see inactive users and may follow up. Set up reminder notifications to avoid missing standups.

Can I submit a late standup?

Yes, you can submit standups at any time. However, submissions after the scheduled time will be marked as 'Late' in reports and analytics.

What if I don't have updates for a question?

You can write 'No updates' or 'N/A' for questions where you don't have specific information. All questions must be answered to complete the standup.

How do I view my standup history?

Go to 'Standups History' in your dashboard to view all your past submissions, search by date, and see your completion patterns.

Teams & Collaboration
Common questions about teams & collaboration

How do I see my team's standups?

On your dashboard, select a team from the dropdown to view today's submissions from all team members. You can search by name or email to find specific submissions.

How do I invite team members?

Only PMs and CEOs can invite users. Go to the Users page, click 'Invite User', enter their email, select their role and team, then send the invitation.

Can I be part of multiple teams?

Yes, users can be members of multiple teams. You can switch between teams on your dashboard to view different team standups.

How do team channels work in Slack?

When you complete a standup, it's automatically posted to your team's designated Slack channel(s) for visibility and collaboration.

Notifications & Reminders
Common questions about notifications & reminders

How do I set up daily reminders?

Go to Settings > Reminder Settings, choose your preferred time, and save. You can receive reminders via email or Slack based on your notification preference.

Can I change my notification preferences?

Yes, in your profile settings you can choose between email and Slack notifications. Make sure your Slack account is connected for Slack notifications.

Why am I not receiving reminders?

Check that you've set up reminder settings, your notification preference is configured, and for Slack notifications, ensure your Slack account is properly connected.

What time should I set my reminders?

Set reminders for a time that works with your schedule, typically 15-30 minutes before your team's standup meeting or preferred submission time.

Slack Integration
Common questions about slack integration

How do I connect my Slack account?

Go to the Slack Auth page and connect your account. This enables direct message standups and automatic posting to team channels.

What Slack commands are available?

Use '/startstandup' to begin your daily standup. The bot will guide you through each question in a private conversation.

Why isn't my Slack integration working?

Ensure you're a member of the correct Slack workspace, your email matches your account, and you have the necessary permissions to receive direct messages.

How do I disconnect from Slack?

Contact your administrator to disconnect your Slack integration. This will disable Slack notifications and direct message functionality.

Reports & Analytics
Common questions about reports & analytics

How do I generate team reports?

PMs and CEOs can go to the Reports page, select date ranges and teams, then generate AI-powered reports that analyze standups and provide insights.

What's included in the reports?

Reports include completed features, blockers, team statistics, non-submitters list, and AI-generated recommendations based on standup content.

Can I export report data?

Yes, reports can be exported as PDF files for sharing with stakeholders or archiving purposes.

How often should I generate reports?

Weekly reports are recommended for team insights, with monthly reports for broader trend analysis and strategic planning.

Administration
Common questions about administration

How do I manage question templates?

CEOs and PMs can create and edit question templates in the Templates section. Only one template can be active at a time.

How do I set up standup schedules?

Go to Schedules to set up automatic standup initiation times and recurrence patterns for your organization.

How do I manage user roles?

In the Users section, administrators can edit user roles, delete users, and manage team assignments.

What analytics are available to admins?

Admins can view company statistics, weekly submission trends, late submission analytics, inactive user reports, and team performance metrics.